About US

A platform dedicated to helping mechanics, workshop & car DIYer select the quality &Locksmith tools& affordable products based on their needs

 

Why We Be Here

 

Most of us have ever been shopping various vehicle diagnostic tool on different platform, get the same bad experience:

"Tools look all the same in the picture, but the prices are different"
"We choose a product to buy, when we received it not working and cpntact supplier do not answer we just realize it's probably no support for after-sales."
"Some tools work, after 2 or 4 months error pop-up & need repair, the seller even disappered in the platform. Online shop is no more available."
...

That's why TODIAG founded in 2018. That's why TODIAG founded in 2018, TODIAG was started with the promise to offer all Vehicles 

We believe all the way that whoever performs auto repair, either a DIYer, a mechanic, or a repair shop owner, deserves a less laborious and more enjoyable working experience.

How We Do It

 

 

Quality Assurance

 

1. All tool are tried and tested by customers, with 90% or more positive feedback before it on sale

2. Strict QC testing before delivery, 100% valid work before delivery, and provide 1 year warranty and free after-sales service
3. Product elimination mechanism, the return rate, poor rating rate of more than 10% of the products, TODIAG will require manufacturers to upgrade the product, or find a replacement product, the original product off the shelves, and subsidize the discount to customers who have purchased

 

Customer Service

1. We want to serve you better
● All customers who have purchased from TODIAG are entitled to lifetime customer service
● VIP members enjoy exclusive one-to-one customer service
● If you are not satisfied with the service, send us your complaints and suggestions to info@todiag.com, todiag.com will improve the service and match you with a new customer service representative

2. We Listen to your needs
● You can leave us message of what product you need but can not find on our website through contact us Page.
● We notice you and update newsletter once similar product on sale.

3. We give back to you for your support
● Each order earn points, client can redeem them for discounts
● VIP customers enjoy free trials of new TODIAG branded products
Affordable Price:
 

1.A product will be selected from 5-10 different factories and manufacture for the quality, functions, after-sales service and price, TODIAG will choose the most cost-efficiently one to make sure the affordable price.

2. All tools directly get from factories, no middlemen, no brand premium, no advertising costs.